Understanding to “Refresh”: Unlocking the Potential of Herbal Tea

The Challenge: Today’s consumers—especially women—are increasingly health-conscious and inclined toward healthier lifestyles. This shift has driven a growing preference for products of natural origin, positioning herbal tea as a promising category. However, the segment faces several challenges: fragmented consumer perceptions, a brand image often associated with being outdated, and the absence of a strong category […]
Money mindsets across generations in vietnam: financial security or the pursuit of self-actualization?

Money is not merely a medium of exchange; it is deeply intertwined with emotions, lived experiences, and the values that shape each generation in Vietnam. Financial matters often become a source of tension within families, particularly between parents and their Gen Z children. These differences go beyond financial disagreements—they reflect contrasting life philosophies: older generations […]
Spotting what had yet to be named – from e-commerce to shoppertainment through a qualitative lens

There are subtle moments in focus group rooms that make us pause—not because of a single striking answer, but because of a pattern quietly repeating itself. This is often how new trends begin to take shape: subtle, yet consistent. In one group discussion following a series of in-depth interviews with Gen Z users, we identified […]
The role of professional qualitative market research firms in the age of ai

In an era of rapid AI advancement, technology is reshaping industries—from manufacturing and finance to marketing and market research. AI empowers organizations with fast data processing, automation, and large-scale trend analysis. However, in qualitative market research—where the focus lies on deeply understanding human behavior, emotions, and underlying motivations—AI’s limitations become increasingly evident. It is within […]